General
Narayana Nethralaya Eye Hospital (“Hospital”) offers various eye care services across its multiple locations through the website https://testnnwebsite.narayananethralaya.in/ (“Website”), subject to the terms and conditions outlined in this agreement, along with the Privacy Policy available here: [https://testnnwebsite.narayananethralaya.in/privacy-policy-nn/].
This agreement governs the provision of services by Narayana Nethralaya Eye Hospital (“Service Provider”), which includes the booking of appointments, cancellations, refunds, and all other transactions related to the services provided (“Terms of Use”).
Website & Services
The Website is owned and operated by Narayana Nethralaya Eye Hospital, a company incorporated under the laws of India. Through the Website, we provide the following services (“Services”):
- Booking appointments with qualified medical practitioners at Narayana Nethralaya Eye Hospital;
- Eye donation pledge forms;
- Services specifically tailored for international patients;
- Information on internships and courses related to eye care and ophthalmology;
- Details about the Hospital, specialties, and available medical practitioners.
The Website uses cookies—small data files stored on your web browser—to enhance user experience by remembering preferences and browsing history. By using the Website, you acknowledge and consent to the use of cookies.
By accessing the Website and using the Services, you agree to these Terms of Use. If you do not agree with these terms, please discontinue use of the Website and its Services.
Narayana Nethralaya reserves the right to update or revise these Terms of Use at any time. You are encouraged to review these Terms regularly.
Use of the Website
When you use the Website, you agree to the following conditions:
- You will provide accurate and complete information on the Website.
- You consent to the verification of any information or documents you submit, including your personal details, medical history, or any other necessary documents, for the purpose of processing services.
- You will only use the content available on the Website for personal use and will not modify, reproduce, distribute, or exploit it for any commercial purposes unless permitted by us.
- You are responsible for maintaining the confidentiality of your account information, including your login credentials.
- You agree not to impersonate any person or entity, or misrepresent your identity or affiliation with Narayana Nethralaya or any third party.
- You will not upload any Prohibited Content as outlined below.
Prohibited Content
You are prohibited from uploading, publishing, or distributing content that:
- Violates any applicable law in India or any international laws.
- Infringes on intellectual property rights.
- Is defamatory, obscene, abusive, threatening, or discriminatory.
- Contains viruses or other harmful components.
- Impersonates another person or entity.
- Promotes illegal activities or harms minors in any way.
Narayana Nethralaya reserves the right to remove such content and terminate your access to the Website if these terms are violated.
Limitation of Liability
- Any content provided on the Website related to medical conditions is for informational purposes only. It should not be interpreted as medical advice or diagnosis. Always consult a qualified healthcare professional for medical concerns.
- Narayana Nethralaya is not liable for any loss, damage, or expense incurred by users as a result of using the Website or Services, including indirect, punitive, incidental, or consequential damages.
- We are not responsible for the misuse of data by third parties, nor are we liable for breaches of security, including data theft or unauthorized access to your information.
Indemnity
You agree to indemnify Narayana Nethralaya Eye Hospital and its affiliates, and medical practitioners from any losses, damages, or liabilities resulting from:
- Your use of the Website or Services.
- Any breach of your representations, warranties, or obligations under these Terms of Use.
- Any incorrect or inaccurate information provided by you.
Data & Information Policy
Narayana Nethralaya respects your privacy. For details on how we collect and use your personal information, please refer to our Privacy Policy available here.
We use secure encryption technologies to safeguard your personal and payment information. However, we cannot guarantee absolute security from breaches, and we are not liable for any losses arising from such breaches.
Intellectual Property
All intellectual property rights on the Website, including but not limited to trademarks, designs, software, logos, and content, belong to Narayana Nethralaya Eye Hospital. You may not use any content from the Website without prior written permission.
Pricing, Payment & Offer Terms – Narayana Nethralaya Eye Hospital
At Narayana Nethralaya, we are committed to transparency, ethical care, and accurate communication. While all efforts are made to ensure that information related to pricing, services, and medical conditions is current and reliable, the following terms apply:
The information provided on our website or digital platforms is for general awareness only and should not be treated as medical advice. Each patient’s condition is unique—please consult our specialists for personalized recommendations.
A one-time registration fee is applicable for all new patients.
Offers, discounts, and promotional packages are time-bound, non-transferable, and cannot be combined with any other ongoing schemes unless clearly specified by Narayana Nethralaya in writing.
Pricing and treatments may vary depending on clinical findings, treatment plans, and consultant recommendations.
Termination
Narayana Nethralaya reserves the right to modify, update, or discontinue any offers or pricing without prior notice, in alignment with applicable laws and best practices.
Thank you for choosing Narayana Nethralaya – trusted by patients for delivering quality eye care for over four decades.
Governing Law
These Terms of Use are governed by and construed in accordance with the laws of India. Any disputes arising from these Terms will be resolved in the competent courts located in Bangalore, Karnataka.
Contact Information
If you have any questions or concerns about these Terms of Use or any other related matters, please contact us at:
- Email: infonn1@narayananethralaya.com
- Phone: 08066121643
- Website: https://testnnwebsite.narayananethralaya.in/
Powered by Narayana Nethralaya. This e-mail and any attachments may contain CONFIDENTIAL information, including PROTECTED HEALTH INFORMATION. If you are not the intended recipient, any use or disclosure of this information is STRICTLY PROHIBITED; you are requested to delete this e-mail and any attachments, notify the sender immediately.
